Category Archives: Incentives

TCEB unveils new brand strategy for business events

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Thailand Convention and Exhibitions Bureau (TCEB) has announced new brand marketing communication campaign, ‘Thailand: Redefine Your Business Events’. Through the campaign, TCEB aims to tap into the growing opportunities from the country’s economic development landscape and the expansion of Asia market, while  promoting Thailand as a hub of ASEAN MiCE. Nichapa Yoswee, Senior Vice, President, TCEB, said that Asia has been a fast-growing market for Thailand’s MiCE industry supported by remarkable growth rates of MiCE travellers from ASEAN and CLMV countries which increased 35 and 100 per cent respectively. In addition, Asia is predicted to be a primary source market for the Meeting & Incentives sector in 2019 powered by a rising trend of corporate travels in China, and the growth of travellers from India and Indonesia which are predicted at 11.3 and 8.7 per cent respectively. However, the global MiCE market is changing with influences from social and technological developments. The upcoming trends are: an increasing focus on MiCE activities that enhance active learning, and abilities to broaden fresh perspective and being adaptive; a development of online applications which assist event organisers to manage the show and enhance delegate’s engagement, and a rising numbers of shows from new sectors such as Health and Wellness, Robotic Innovations and Start-up. TCEB has defined marketing strategies for 2019 which focus on four areas: To highlight Thailand’s position as a hub of ASEAN MiCE – a connecting point that provides market access to ASEAN and CLMV countries. To encourage new MiCE events through the growing possibilities from the national economic policies including Thailand 4.0, the Eastern Economic Corridor (EEC), 10 S-Curve Industries and New S-Curve Industries. To redefine the organisation’s role from a mere supporter …

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Sabre & IHG join hands to offer optimal tools for hoteliers

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Sabre Corporation has launched Business Travel Services, the new consolidated solution suite from Sabre Hospitality Solutions offering hoteliers easy-to-use tools with time-saving automation and simplified processes, access to industry insights and expert guidance, unlimited access to travel management companies and consortia partners – all in one place. InterContinental Hotels Group (IHG) is set to be one of the first hotel companies to use this solution. Business Travel Services will be available to hoteliers of all sizes from summer 2019. The suite will consist of three historically separate elements that connect both sides of the corporate market – Nexus platform: A system of record for hotel groups used to manage all corporate contracts, sales performance and planning across teams and properties. Sabre Hotel RFP: An exclusive lead-generation tool that manages corporate business travel for more than 2,700 of the most travelled companies in the world. Corporate travel buyers make bids for properties to accept. Consortia Services: A tool that provides access and services to hotels looking to complete submissions to the top 30 consortia programmes. “As we listened to customers, it was clear there was a need for a more holistic approach to corporate hotel bookings,” said Clinton Anderson, President, Sabre Hospitality Solutions. “By combining our existing offerings and collaborating with IHG to further develop this solution suite, we will provide hoteliers, from enterprise to independent, the opportunity to make their rates available to a much broader audience.” “IHG has a long history of digital and technological innovation – and we’re currently rolling out our own hotel management tool, IHG Concerto, which allows us to partner with a range of solution providers. So, choosing to work with Sabre as an early adopter of their …

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Holland Sales Mission in India projects business opportunities

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NBTC Holland Marketing, in collaboration with Amsterdam Airport Schiphol, KLM Royal Dutch Airlines and Jet Airways, organised the Holland Sales Mission 2018. This three-day event was held from August 28 to 30, 2018, in Delhi, Bengaluru, and Mumbai. The Mission aimed to educate the travel trade about the tourism offerings in the Netherlands, also allowing them to explore the many opportunities that lie within. The B2B sessions allowed delegates to learn more about Holland’s key offerings in Amsterdam and beyond. Participants learned about up-and-coming attractions, airline connections, and were also able to address their concerns about visa norms. Holland Sales Mission 2018 included participation of several private players from the Netherlands, including Lovers Canal Cruises, Efteling Theme Park, Henri Willig Cheese Farms, Madurodam theme park, and ITO Tours. Marten van den Berg, Ambassador Designate, Kingdom of the Netherlands, said, “The Netherlands is about tradition, it is about long history, it is about art, visionary architecture, cutting-edge design, and also about romantic nightlife. There are so many places, other than Amsterdam, to go to in the Netherlands. It is also one of the most globalised countries in the world. We are extremely open to international trade, international investment, and because of our international connections, we have a wonderful infrastructure connected to all the countries in Europe. The Netherlands is also used as a hub for tourists to go to Paris, London, and Berlin. I would like you to visit the Netherlands, experience it, and enjoy it!” Providing statistics on visa applications, Gerco Broekstra, Head of Operations and Consular Affairs, Embassy of the Kingdom of the Netherlands in New Delhi, said, “Visa applications to the Netherlands increased at a rate of least …

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Virgin Group and Virgin Atlantic to launch new loyalty programme

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Virgin Group and Virgin Atlantic have announced their intention to launch a new Virgin-wide loyalty programme, with unique and differentiated reward opportunities, to reward customer loyalty across Virgin branded companies. This new loyalty programme will offer members the chance to earn and spend ‘miles’, the currency of Virgin Atlantic’s frequent flyer programme, across a range of products and services. A new company, Virgin Group Loyalty Company (VGLC), will be established to own and manage this exciting Virgin loyalty programme. Virgin Red, an existing loyalty start-up within the Virgin Group, will also be integrated into the group-wide loyalty programme, as we bring reward across the Virgin family together into a single company and create a more valuable offer for our customers. VGLC will launch in 2019 and will be owned by Virgin Group and Delta Air Lines. Flying Club will continue as the frequent flyer programme for Virgin Atlantic’s customers and will continue to use miles as its currency. Flying Club members will continue to earn Tier Points and earn and spend miles across Virgin Atlantic, Delta and a range of airline and other partners as they do today. In the future Flying Club members can look forward to an expanded range of valuable ways to earn and spend miles that will be powered by the new Virgin loyalty programme. Andrew Swaffield has been appointed as CEO to lead VGLC. Andrew was previously Chief Executive of Avios and oversaw its creation, and most recently was CEO of the Monarch group. Prior to that he spent 17 years with British Airways and 10 years with Thomas Cook. Swaffield, said: “Virgin is one of the most admired brands in the UK and across …

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Travel Money opens an exclusive retail store in Vijaywada

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Travel Money, the flagship Foreign Exchange brand of FCM Travel Solutions, Indian subsidiary of Flight Centre Travel Group Australia, strengthened its presence in South India with an inauguration of its first owned retail store at one of the key locations at Vijaywada, Andhra Pradesh. The outlet was inaugurated by Gagan Malhotra, Vice President, Foreign Exchange, FCM Travel Solutions India Pvt Ltd. This expansion augments total number of outlets to the 34 stores across India, out of which 14 are in South India. Observing the higher demands and trends in the travel space and from the passionate travellers, Travel Money stores have been designed to help the customers with unbeatable pricing and quality related to Foreign Exchange. Spread over 1,000 sq. ft. at M. G Road, the store offers a range of foreign exchange services such as forex, travel cards and outward remittances for education or close relative maintenance. Speaking on the launch, Gagan Malhotra, Vice President, Foreign Exchange, FCM Travel Solutions India, said, “We are extremely pleased to announce our first owned exclusive retail store in Vijaywada and thereby in Andhra Pradesh. According to the BCG report titled ‘Demystifying The Indian Online Traveller 2017’, the Indian travel market is projected to grow at 11 to 11.5 per cent to the tune of $ 48 billion by 2020. Indian travel given the significant outbound tourism growth in South India market, we aim to deliver quality and convenience in all aspects of foreign exchange including remittance for students, Leisure & Business travel, Prepaid Travel Cards, and much more to our travellers. Our new branch at Pothuri Towers, M.G. Road is a prime location, which will allow our consumers an easy access. With …

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Marriott International combines its three loyalty programmes

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Marriott International’s three loyalty programmes – Marriott Rewards, which includes The Ritz-Carlton Rewards, and Starwood Preferred Guest (SPG) – will operate under one set of unified benefits and one currency spanning the entire loyalty portfolio of 29 brands and more than 6,700 participating hotels in 130 countries and territories.  Members can now combine their separate programme accounts into one to take advantage of Marriott’s loyalty programmes offered worldwide. Members now earn on average 20 per cent more points per dollar spent and have their Elite status recognised consistently at every hotel as they indulge in the elevated benefits they’ve earned. Additionally, members now have the added convenience to book stays throughout the portfolio on Marriott.com, SPG.com, and the Marriott and SPG Apps, or by contacting customer engagement centres. “We merged the incredible earning and redeeming power of Marriott Rewards with the phenomenal Elite benefits of SPG to create one of the richest travel loyalty programmes with the most extraordinary global portfolio of hotels – from overwater bungalows to mountainside ski resorts and iconic urban landmarks,” says David Flueck, Senior Vice President, Global Loyalty, Marriott International.

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Travelport introduces new cloud technology

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Travelport has unveiled new cloud technology for the onboarding and management of new car rental content, provided through Travelport’s new partnership with AutoEurope. Travelport’s cloud-based platform enables quicker content acquisition, with AutoEurope’s content available through Travelport’s commerce platform within six months of the agreement being made. This increased speed and partnership approach will become the benchmark for future content addition, as well as providing a model to enable Travelport to grow and evolve with its customers. Commenting on the use of cloud technology, Travelport’s Chief Architect, Mike Croucher, said, “Through using cloud-based management, we’ve significantly decreased the time-to-market for our new rental car content, bringing increased choice to our customers and their customers faster than before.” On Travelport’s partnership with AutoEurope, Steve Matise, VP and Global Head of Rental Car and Ground Transport Sourcing, said: “The growth of our car business is a key pillar of Travelport’s content strategy and we’re delighted to have partnered with AutoEurope, who are a global leader in supplying rental cars. The ability to pre-pay for rental cars is common in many parts of the world, meaning this new partnership offers real choice for our customers and their customers.” AutoEurope provides car rental services at over 20,000 locations in 180 countries, globalising Travelport’s bookable car content and increasing choice and flexibility for Travelport’s agency partners. Travelport’s XML solution for car enables the display of car providers content in the way they prefer to sell it.

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Indore Marriott Hotel introduces Club Marriott programme

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Indore Marriott hotel has launched the new Club Marriott programme, combining Club Marriott, eat drink & more, into one single paid membership programme. The newly combined Club Marriott will provide members with more choices and benefits whenever they dine out in the city or visit one of the 300 participating hotels with over 1,000 restaurants in 16 brands across Asia Pacific. Members can avail F&B certificates, accommodation certificates in which they can enjoy 30 to 40 per cent off on F&B, exclusive benefits on buffet lunch and dinners and best available room rates at more than 300 participating hotels in Asia Pacific. As the Club Marriott member you will have the world at your fingertips with special offers, select access to leisure facilities, more fun at exclusive member events, birthday rewards and kids’ surprises and more flavours with year-round savings on fine dining at restaurants across Asia Pacific. The new Club Marriott also provides the members with Banquet Referral Certificate which includes One (1) certificate entitling the Bearer to a Hotel credit certificate worth Rs. 15,000 for every Rs. 5, 00,000 of net banquet revenue referred. The membership is valid for 12 months from the date of issuance of the membership. The membership fee is Rs. 9,000 + 18% GST amounting to Rs.10, 620/- only. The upgraded membership with the additional certificates is available at a special price of Rs.12,000 + 18% GST amounting to Rs.14,160/- only.

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India to generate 2mn outbound MiCE tourists by 2020: Report

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According to a report, the Indian sub-continent is reaping positive growth trends for the its Meetings, Incentives, Conferences and Exhibitions (MICE) segment. The India Outbound Meetings, Incentives, Conferences and Exhibitions Tourism Market Report: Country Outlook, Analysis, Size, Share and Forecast 2018 – 2025 states that the country’s outbound tourism market is expected to exceed US$ 45 Billion by 2025, the report also showcased that India shall generate more than two million outbound MiCE tourists by 2020. The report has used data and analysis to discuss potential lucrative opportunities and future trends related to India outbound MiCE travellers flow, revenue and main destination markets. A detailed country-wise analysis of the market is provided, covering a total of 15 countries, including  Thailand, Malaysia, Singapore, Dubai, Mauritius, Macau, South Korea, New Zealand, Indonesia, United States, Oman, Turkey, Taiwan, South Africa, Australia and more. Some of the findings of the report also included: India is poised to be the world’s fastest-growing outbound MiCE tourism market. India is the largest source market for Dubai and Singapore MiCE industry. Indian MiCE travellers are likely to become major spenders in the United States and Dubai.

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Emirates refurbishes premium offering in First and Business Class

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Emirates has revamped its premium offering with new luxury products in First and Business Class for a more comfortable travel experience for its travellers. The new products stem from collaborations with BYREDO skincare, Bowers & Wilkins and Emirates’ partnership with Bulgari for its refreshed amenity kits. Emirates First Class customers will find the BYREDO travel wellness range of skincare in their private suites. The allergen-free and Chamomile collections were exclusively created for Emirates for a relaxing and hydrating experience inflight. The collection by European luxury brand, BYREDO, was first introduced in Emirates’ new fully enclosed suites on the Boeing 777 last year and is now being rolled out across the fleet. All the products in the collection are manufactured using the best raw materials with a distinct focus on craft and quality. To amplify the viewing experience on ice, Emirates’ award-winning inflight entertainment system, the airline is rolling out brand new Bowers & Wilkins Active Noise Cancelling E1 headphones in First Class. Customers can use the headphones to view up to 3,500 channels of on-demand entertainment on a 32-inch TV screen. The entertainment selection on ice across all classes includes up to 950 movies, 400 TV channels and 2,400 music and podcast channels.

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