Category Archives: Hotels

Marriott International’s SPG introduces mobile check-in for members

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Starwood Preferred Guest, a loyalty programme of Marriott International, is launching SPG Mobile Check-In for members at 22 hotels in the United States. More hotels will begin offering this feature exclusively on the SPG Mobile app with the global rollout completed by the end of 2017. Marriott first launched mobile check-in, checkout and room ready alerts in 2013. It is now available at all hotels that were in the Marriott portfolio before the company’s acquisition of Starwood Hotels and Resorts. “Mobile check-in is incredibly popular among our Marriott Rewards members with more than 200,000 check-ins occurring each week and that’s why we wanted to extend this convenient app feature to SPG members as well,” said David Flueck, Senior Vice President for Global Loyalty, Marriott International. “Mobile check-in is another example of how we are taking the best of our loyalty programmes to make the travel experiences for all of our 100 million members even better, with unmatched benefits and services rolled out at scale.” The new mobile check-in feature is available exclusively for members who have downloaded the SPG mobile app and booked their stays directly with SPG on its website or in the app. Members will receive a notification approximately 48 to 72 hours before their stay asking if they would like to check-in using the SPG app. On the day of arrival, a notification will be sent to their mobile device alerting them that their room is ready and their key is waiting for them at the front desk, and when they checkout using the SPG app, their folio will be emailed to them. With the SPG app, members can also Make A Green Choice® and request early …

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Park Inn by Radisson Kigali offers adaptable meetings concept

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Park Inn by Radisson has announced its debut in Kigali, Rwanda. This marks the fifth hotel in East Africa for The Rezidor Hotel Group. Park Inn by Radisson Kigali’s Smart Meeting and Events concept offers adaptable and versatile meetings, training and conference rooms, suitable for focused meetings for 2 to 18 people, or large groups up to 400. The four modern meeting rooms offers flexible seating accommodation, event space, complimentary Wi-Fi internet, natural daylight, air conditioning, well trained staff and an environmentally conscious carbon offset programme. “The Park Inn by Radisson Kigali is a great new choice for corporate and leisure travellers seeking an international hospitality experience in Africa, with great value, uncomplicated and friendly service,” said Thomas Stene, General Manager of Park Inn by Radisson Kigali.

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GST to hit MICE: ICPB

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Chander Mansharamani, Vice Chairman, ICPB, shared that the GST slabs announced for hospitality industry will negatively affect inbound tourism immediately. “The MICE industry will be terribly hit as most of the convention facilities are only available in 5-star hotels which have room rates of Rs. 5000 or above. The high tax rate of 28 per cent will negatively impact conventions and conferences in the pipeline as well. I feel scope for manipulation has been left for the hotels where one can charge Rs. 4990 for a room and pay only 18 per cent instead of 28 per cent. Also, there is confusion whether the tax will be charged on rack rate, published rate or on the negotiated rate. The whole purpose of one tax one India is defeated,” he added.

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The St. Regis Shanghai Jingan offers 3,000 sqm meeting space

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St. Regis Hotels & Resorts has announced the highly-anticipated opening of The St. Regis Shanghai Jingan, marking the renowned luxury brand’s ninth hotel in the Greater China region. Owned by B.M. Holding, the hotel offers an exceptional experience for business and events. “Shanghai’s cosmopolitan spirit is perfectly matched by The St. Regis Shanghai Jingan, which through unrivaled service and personalised experiences will bring to life the modern glamour that defines this city,” said Lisa Holladay, Global Brand Leader, St. Regis Hotels & Resorts. The hotel will provide the perfect venue for both intimate social and corporate gatherings with the uncompromising service for which St. Regis is known. The hotel features over 3,000 square meters of meeting space across eleven meeting rooms, and together with two executive boardrooms offers a range of layouts and amenities that can be adapted to any occasion. Spanning 1,400 square meters, the elegant Astor Ballroom, featuring 95 square meter LED wall projection system and attached 368 square meter foyer, can accommodate up to 1,300 guests for VIP receptions, gala dinners or corporate events.

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Marriott offers rewards at select venues in Asia Pacific

Marriott

Marriott International is offering group (minimum 10 rooms) or catering events Triple Choice benefits for any confirmed groups between March 1, 2017, and September 15, 2017, for groups and events held till September 30, 2017, at participating Marriott venues in Asia Pacific. The benefits would range from a five per cent discount on master-billed rooms to Triple points on eligible revenue. Eligible customers will also be offered complimentary internet in meeting rooms, one complimentary room night for every 25 paid room nights, one complimentary room upgrade for one night for every 25 paid room nights, and the chance to earn a signing bonus of 1,000 points for every event booked. Customers will have the opportunity to choose three rewards for their event booking.

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Exceptional meetings and events space at Radisson Noida

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Park Plaza Noida has re-launched as Radisson Noida, a brand synonymous with outstanding service and comfort. It will be the first Radisson hotel to be inaugurated in Delhi-NCR. Spread over 42,000 sq ft, Radisson Noida features 88 contemporary rooms with modern amenities. Business Class, a new room category, has been introduced for corporate travellers who can enjoy complimentary drinks in the lounge bar and more such benefits. Radisson Noida boasts of over 4,360 sq ft of flexible meetings and events space that can be split into four separate ballrooms for smaller events or combined into one large space for functions. “I am delighted to welcome this hotel to the Radisson brand family. Delhi-NCR is a key market for us and Noida remains a promising destination due to its thriving corporate suburb. We appreciate the investment that our strategic partner, Bestech Group, has made in upgrading this hotel and the trust they have demonstrated in the Radisson brand,” said Raj Rana, Chief Executive Officer, South Asia, Carlson Rezidor Hotel Group.

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MICE makes up 55 per cent of IHG’s business in ME

IHG

InterContinental Hotel Group’s (IHG) hotels gain major business through MICE in the Middle East, says IHG Vice President of Sales & Marketing, India, Middle East & Africa, James Britchford. “The MICE industry in the Middle East is significant. Approximately 45 per cent of our business is room revenue and 55 per cent is MICE and F&B. Differentiation of MICE is essential and one of the things that works well for IHG in the Middle East.” He states that most hotel chains now have business loyalty programmes like Shangri-La. “We also recognise that the way the MICE business works is through trade. IHG recently launched IHG Business Rewards which is a business to business loyalty programme that was created specifically to drive the MICE business,” he said. “We regularly measure our market share through Revenue Generation Index (RGI) and I’m encouraged to see over the last 18 months, which has been particularly trying for hoteliers that we’ve grown share in the Middle East by 1.9 points. You cannot do that without winning in the MICE sector. If you lose in the MICE sector invariably you lose in shares,” he added.

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DusitPrincess Dhaka to open for business travellers by year end

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Dusit International has announced the opening of its first hotel in Bangladesh, the DusitPrincess Dhaka. It is slated to open at the end of 2017. A short drive from Hazrat Shahjalal International Airport, the hotel will feature 80 guest rooms and 10 suites. The hotel will comprise an all-day dining restaurant, a meeting room, and recreational facilities. The hotel’s proximity to key commercial districts and manufacturing sites will boost the arrival of business travellers to the hotel.

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Marriott to further India portfolio in 2017

Neeraj Govil - Marriot International

Marriott International has plans to open around 15-17 properties in India in 2017 and it is believed that most of the growth will be driven from the tertiary markets for the chain, revealed Neeraj Govil, Area Vice President-South Asia, Marriott International. The hotel chain has marked its entry into two new countries – Nepal and Sri Lanka – with major expansion plans for India as well. Govil said, “We have opened our first Fairfield in Kathmandu and will be opening a hotel in Sri Lanka. In India, we will be opening about 15-17 hotels in 2017 and most of the growth we would have is in the tertiary markets. We are looking to grow across the spectrum of segments.” Speaking about life after the merger with Starwood, Govil adds, “We have managed to synergise on a lot of programmes and are very much on track. Cultural integration will take much more time. We have now set up the corporate structure in South Asia. For us, it is about maximising top and bottom line opportunities and look to have the best in class brands across different locations making sure that the best talent leads our efforts in South Asia.”

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Holiday Inn Chennai OMR IT Expressway opens with 5,000 sqft meeting space

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InterContinental Hotels Group has announced the opening of Holiday Inn Chennai OMR IT Expressway. The hotel has 5,000 sq ft of flexible meeting space. The company also expressed that it is on track to having 150 hotels open or in our pipeline within the next 10-15 years. This growth will largely be driven by the Holiday Inn brand family with a distinct focus on Crowne Plaza and InterContinental Hotels and Resorts in key gateway cities. Sudeep Jain, Vice President, Development, South West Asia, IHG, said: “All three properties will draw synergies from IHG hotels located nearby and will reinforce our position in South West Asia. While IHG already has a strong and growing presence in India, we are looking at developing our portfolio further in Nepal, Sri Lanka, Bangladesh and Pakistan.”

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